Company Description

At Experian Marketing Services, we look for individuals who are motivated by
complex and challenging work. We want to work with people who can build
compelling solutions to marketers’ toughest problems – solutions informed
by their unique experiences, passions, and expertise.

As a Senior Solutions Engineer for EMS Identity Solutions, you will help team
efforts to win new business and service existing accounts by contributing key
technical and product expertise. The Senior Solutions Engineer will influence
pre-sales strategy and be responsible for configuring and implementing
client data flows. You will become an expert in varying requirements and use
cases across our broad portfolio of customers and develop the skills to apply
EMS Identity Solutions to best meet client objectives. Technical expertise is a
must to be able to explain details, to answer questions simply, and to
architect solutions using EMS technology.

In this client-facing role, you will also work closely with the EMS Product
Management and Engineering teams to create solutions and enhance EMS
Identity products based on customer feedback and market demand. The
Senior Solutions Engineer must be confident in articulating technology and
product positioning to business and technical audiences while establishing
and maintaining strong customer relationships.

Job Description

Responsibilities

• Act as a technical product expert during client meetings to explain core EMS Identity solutions and value
• Act as technical point of contact for follow-up questions, integration and pilot setup, and to provide documentation
• Organize and provide responses to functional and technical elements of RFIs/RFPs
• Manage client data ingestion process for pilots and tests
• Escalate, track, and solve client implementation issues
• Access internal systems and tools to fulfill requests for data and analysis
• Act as a technical resource in support of ongoing business development initiatives
• Document and report internally relevant marketplace learnings and client requests to inform future product development
• Gather technical and business needs and requirements from clients and work closely with the product team to architect solutions
• Configure client solutions using standard EMS Identity products, and work with relevant product and engineering teams to develop custom solutions within the overall product development framework whenever necessary
• Create reports and presentations to convey EMS value to prospects and clients
• Maintain strong, active relationships with key client stakeholders
• Assist in training new employees on the technical aspects of our products and services
• Assist in creating, organizing, and disseminating information both internally and externally

Qualifications

• Experience in digital advertising/marketing in a client-facing role, preferably at a data or technology vendor
• Self-starter with a strong work ethic who thrives in an environment which is
  fast-paced, demanding, fun and entrepreneurial
• Strong analytical skills – should be comfortable with SQL, data analysis, and
  internet technologies
• Strong consultative sales skills, personable, charismatic
• Ability to prioritize and handle multiple prospect accounts simultaneously
• Excellent communication skills and strong presentation skills
• Ability to ask key questions to scope projects, qualify/disqualify opportunities,
  gather detailed product requirements, etc.
• Ability to create PowerPoint presentations and reports to convey EMS value
• Technical skills: understanding of web technologies and digital

Perks:

• Generous PTO, sick time off, and paid Volunteer Time Off (VTO)

• 401k matching, Life, LTD & STD Insurance, dental, vision, and telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers

• Ongoing training, which will include access to peer-led professional development, continuous education reimbursement, and an abundance of e-learning resources to help you stay sharp

• Unlimited snacks and beverages for local staff in-office, collaboration lunches (virtual lunches for remote teammates!)  

• Discounts on wellness programs

Additional Information

Experian Marketing Service’s mission is to accelerate client success through enabling ecosystems, partnerships, and technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers.

Founded in 2010, Tapad cracked the code on cross-device marketing technology, creating not only the first but the most robust global cross-device digital identity graph on the market. Ten years later, The Tapad Graph enables marketers to maximize their digital marketing investment for years to come. In November 2020, Experian acquired Tapad, which furthers Experian’s strong commitment to digital identity, activation and connected TV. As a leading provider of consumer data analytics and targeting solutions, Experian Marketing Services has a rapidly growing need to continue expanding our strategy on identity data and services to meet market demand.

All your information will be kept confidential according to EEO guidelines.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above.  Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education.  This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact… the list goes on. See our DEI work in action!

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected!