• Employment Type: Full-time 
• Location: Remote within Canada

iamota is a leading Shopify Plus Design and Development Agency Partner. We are looking for our next Senior Project Manager to join us on our journey to becoming the top boutique Shopify Plus agency in North America. 

  

What we’re looking for

We are looking for a Senior Project Manager, Producer, or Product Manager with at least five years of experience within a digital agency to join our team. 

As a Senior Project Manager at iamota, you will work collaboratively with our team of strategists, designers, and developers and our clients to ensure large-scale Shopify Plus projects and resulting work is planned, executed and delivered on time, within scope and on budget.

What you’ll do

As a Senior Project Manager at iamota, your responsibilities include:

• Lead the planning of all operational aspects for large-scale complex ecommerce website redesigns and platform migrations to Shopify Plus, as well as ongoing support and enhancements for select clients.
• Be a project manager for our most sophisticated clients and high-profile brands.
• Track complex requirements, across multiple work streams.
• Be comfortable coordinating multiple stakeholder groups (including senior executive stakeholders), and confidently communicating with and managing expectations.
• Manage and look for ways to improve day-to-day operational aspects of projects, including documentation, scope management, client communications and internal team support.
• Produce large-scale project estimates and statements of work by being responsible for leading the process and pulling contributions as required from other team members.
• Use your experience to leverage your “PM radar” in order to spot subtle areas of risk and/or scope creep, and make a proactive plan to get on top of them.
• Be comfortable leading “tough conversations” with team members and clients alike, be it on scope, performance or budget.
• Ensure all stakeholders have a clear view of activities, milestones, costs, and risks at all times.
• Obtain approvals at all appropriate stages of the project.
• Manage and track project budgets, resource allocation, and timelines to ensure profitability and client satisfaction.
• In addition to project builds, be the project manager for specific ongoing enhance and optimize clients post-launch, helping build, review and execute on a strategic roadmap and backlog of work to continually enhance the digital experience.
• Collaborate and communicate regularly with internal team leads on project resourcing, progress, and challenges.
• Work closely with other PMs to continuously contribute to improving our project management processes and methodologies to increase efficiency and effectiveness of project delivery.
• Stay on top of Shopify and e-commerce best practices to be able to add valuable insights and provide guidance and recommendations to clients and team members.

General Requirements as a Senior Project Manager:

• Collaboration, interpersonal skills and the ability to align the team on the challenges, opportunities and approaches. 
• Be well-equipped with knowledge across Shopify, business, UX and e-commerce best practices in order to be an influential voice with clients.
• Strong EQ that is well-tuned to other roles on the team (Other PMs, Strategy, Design, Development). 
• Communicate effectively as needed to a variety of potential audiences: from the more senior to more junior; from and to a variety of team roles and clients.
• Be thorough, detail-oriented, and highly organized with people and projects so that you are prolific with your outputs. 
• Ensure that all communication – written, verbal, presentations and more – is clear, concise and detailed enough.

Who we’re looking for

EXPERIENCE/EDUCATION

• At least 5 years experience as a Project Manager, Product Manager or Producer in a digital agency environment.
• Experience executing medium-to-large scale website projects or digital products.
• Ecommerce platform experience (preferably Shopify/Shopify Plus), with a solid understanding of the associated technical considerations.
• Capable of running projects independently, from planning to completion.
• Excellent verbal and written communication skills; confident running meetings and presenting to clients.
• Experience operating in an agile environment (in one way or another); standups, sprints, story pointing, you get it.
• Experience with project management tools (e.g. Asana, Trello, Jira), creating project plans and timelines and working within Google Suite.
• Self-motivated and ambitious individual with a desire to help us work smarter.
• Ability and desire to contribute to strategy discussions, bringing your unique perspectives to solve complex problems.
• A relevant degree, diploma or equivalent experience.

BONUS POINTS (NOT ESSENTIAL)

• PMP Certified.
• Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO)
• Understanding of Conversion Rate Optimization (CRO) fundamentals.

PERKS & BENEFITS

• Competitive health benefits plan.
• Remote work environment.
• Remote work allowance.
• Professional development allowance.
• Career and personal growth planning through our OKR framework.
• Bi-annual goal setting and bi-weekly 1:1s.
• Minimum 3 weeks vacation.
• Additional bonus company-wide holidays.
• Reduced summer hours schedule.

OUR PRIMARY TOOL STACK

• Google Drive
• Zoom 
• Slack
• Notion
• Asana
• Harvest Time Tracking & Harvest Forecast Resourcing
• Figma
• Miro