Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. ArcGIS Hub is an engagement platform that organizes people around events, projects, idea boards, and initiatives using data-driven collaboration tools.

Our customers are solving some of the world’s most complex problems such as climate change, supply chain resilience, public health, and social equity. We build technology to help define our collective future, they are the inspiration for everything we do.

About the Role

Interested in working on a product with scale that enables thousands of customers to create change in their community?

ArcGIS Hub is a web platform that empowers customers to connect with their communities, share data, and collaborate using location-based tools. With over a hundred million impressions last year alone, it is fast becoming the de facto product of choice for organizations to collaborate on and showcase their work.

We are seeking a QA-focused Product Engineer to work directly with development teams to ensure functionality meets our high standards of release readiness. This includes evaluating existing and new functionality’s resilience and reliability through our testing procedures and toolsets.

This role is open to remote opportunities, or someone interested in working out of one of Esri’s many offices.

Responsibilities

• As a QA Product Engineer for one of the ArcGIS Hub scrum teams, you will help us ensure we are continuously delivering a high-quality product to customers
• Collaborate with Area Product Owners and Software Engineers to identify, codify, and maintain test cases integrated into automated and manual testing suites
• Review and analyze results of test suites and procedures to certify whether software quality meets release requirements
• Partner with Area Product Owners to construct change management plans for feature releases large and small
• Evaluate severity and priority of defect issues submitted through Esri Support Services for resolution by development teams
• Manage Scrum performance monitoring procedures to facilitate productive software development and collaboration across the Scrum team

This role will report to the Product Engineering Lead on the ArcGIS Hub team.

Requirements

• 2+ years working in software development QA/QC or testing role within an agile development environment
• 2+ years working in frontend automation tools such as Selenium, Cypress, and Puppeteer and/or low-/no-code solutions such as testRigor or Preflight
• Intermediate understanding of web development fundamentals such as HTML/CSS, components, APIs, and UI/UX design
• Beginner to intermediate understanding of Python or JavaScript to create and maintain scripts increasing workflow efficiency and/or business intelligence
• Experience creating, maintaining, and reporting on test cases/plans for functionality throughout the software development lifecycle
• Demonstrated problem-solving abilities, including the ability to identify, document, and collaborate with others to resolve software weaknesses
• Familiarity with GIS technology, particularly the ArcGIS platform
• Bachelor’s degree in computer science, GIS, or related field

Recommended Qualifications

• Intermediate understanding web development best practices around accessibility (WCAG 2.0, a11y) and internationalization/localization (i18n/l10n)
• Certified Scrum Master or robust knowledge of Scrum practices

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$72,800—$124,800 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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