Found is an evidence-based weight care solution that combines the best of modern medicine with lasting behavior change, access to personalized coaching and a supportive community. With the goal of establishing itself as a Center of Excellence for weight care,  Found provides its members with personalized weight loss programs that deliver long term, sustainable results. 

Found designs personalized treatments around the factors that make people unique, including biology, medical history, lifestyle, goals and more. Found’s members are supported by a team that includes providers to prescribe effective medication, and the best of consumer technology to provide behavioral health interventions delivered through our app for guidance on nutrition, movement, sleep and emotional health. 

Found is among the largest medically-assisted weight loss clinics in the country, having served 250,000+ Americans to-date and has raised more than $130MM from leading investors, including Atomic, GV, WestCap, IVP, TCG, Define Ventures and more. For more information, visit www.joinfound.com, follow on Instagram @joinfound and Facebook @joinfoundhealth.

The Opportunity

The Marketplace Operations Manager will play a pivotal role in shaping Found’s future and driving our growth. This strategic position combines analytical & strategic excellence with hands-on operational problem solving. You will report to the SVP of Operations while working closely with cross-functional teams to drive growth & positive impact to our provider marketplace.

What You’ll Do

• Develop insights from data – Understand and develop insights from our data to drive impact., developing actionable data and dashboards to better understand and improve the performance of our provider marketplace.
• Build for scale – Proactively identify, codify, and implement scalable processes, playbooks, and product enhancements for data-driven decision-making related to supply and demand balance and provider experience.
• Lead process improvements – In partnership with Product, Engineering, and Clinical teams, design provider workflows or operational processes to improve quality or efficiency. 
• Develop supply network – work with Finance and other stakeholders to define the clinician supply strategy and ensure alignment with growth strategy across states and payers, & directly spearheading provider recruitment efforts

What You’ll Bring

• 4+ years experience in a combination of strategy and operations roles, including work in industries like Management Consulting, Investment Banking, and/or Strategy & Operations roles at high-growth tech companies.
• Hands-on proficiency analyzing financial, operational, or marketplace data using tools like Excel, SQL, and/or Looker
• Ability to contextualize data and insights within the business context, collaborating with, and communicating findings to technical and non-technical teammates
• Strong project management skills and experience balancing multiple projects in a fast-paced environment
• Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment
• Strong problem-solving skills
• Experience in healthcare strongly preferred

Impact You’ll Make

In this role, you will have the opportunity to:

• Shape the operations of a rapidly growing healthcare technology company
• Build and scale our healthcare provider network
• Drive meaningful impact in helping Americans achieve better health outcomes
• Work with a passionate team dedicated to transforming the weight care industry

Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.

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