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This role is 100% remote and will be located in the United States or Canada.

An overview of this role

As a Manager of Sales Development in AMER, you will hire, onboard, and mentor Sales Development Representatives (SDRs) in your region, ensuring their success at GitLab. You’ll partner closely with the sales team, and ultimately drive pipeline and results. In this role, you will report to the Director of Global Sales Development.  

What you’ll do

• Train other members of the SDR Team to identify, contact, and create qualified opportunities
• Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
• Plan for hiring and onboarding new SDR.
• Work closely with the Demand Gen team to provide feedback on MQLs and campaigns
• Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes
• Work closely with Sales, Director of Sales Development, to identify areas of improvement for the SDR Teams
• Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging to convert inbound interest into qualified pipeline
• Accurately forecasts weekly, monthly, quarterly attainment

What you’ll bring

• Excellent spoken and written English
• Experience in sales, marketing, or customer service for a technical product – leadership experience is highly preferred.
• Experience with CRM software (Salesforce preferred)
• Experience in sales operations and/or marketing automation software preferred
• Understanding of B2B software, Open Source software, and the developer product space is preferred
• Passionate about technology and learning more about GitLab
• Be ready to learn how to use GitLab and Git
• You share our values, and work in accordance with those values.
• Leadership at GitLab

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$83,300—$147,000 USD

California/Hawaii/New York/New Jersey pay range

$83,300—$147,000 USD

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Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.