Division: DSV Air & Sea US

Job Posting Title: Manager, Benefits & Wellness, Benefits & Wellness

Time Type: Full Time (Remote)

Summary

The Manager, Benefits & Wellness position will be a member of the US Shared Services North America Payroll & Benefits team. In this role, you’ll bring extensive benefits management expertise and analytical skills to develop, administer, and communicate our employee benefits programs, including health, dental, vision, retirement and wellness initiatives. This position will work closely with brokers, vendors, and internal stakeholders to ensure our benefits are competitive, compliant with regulations, and aligned with organizational goals. The Manager will responsible for ensuring all plans comply with regulatory, tax, and legal requirements, overseeing annual benefit plan audits, and coordinating audits by regulatory agencies. This role also includes forecasting and tracking expenses, providing management support, and handling various ad hoc projects as needed.

Duties and Responsibilities

Benefits Strategy and Administration

Manage and administer all US employee benefits programs, including health, dental, vision, life, FSA, HSA, and Wellness programs.

Partner with brokers, vendors, and consultants to ensure programs are cost-effective and competitive.

Lead the annual benefits renewal and open enrollment process, ensuring effective communication with employees.

Ensure compliance with federal, state, and local regulations, including ERISA, HIPAA, ACA, and COBRA.

Benefits Communication

Develop communication strategies to promote understanding and utilization of benefits programs.

Prepare materials for benefits presentations, workshops, and employee education sessions.

Provide guidance and counsel to employees on benefit matters, resolving complex issues and escalations.

Vendor Management

Manage relationships with external benefits vendors, ensuring service levels are met and exploring opportunities for new services or improvements.

Conduct periodic reviews of vendor contracts, negotiating renewals or transitions as needed.

Data and Reporting

Analyze and monitor benefit plan costs, utilization data, and employee feedback to assess effectiveness and identify areas for improvement.

Prepare reports and presentations for senior leadership on benefits strategy, costs, and performance.

Compliance and Audits

Ensure adherence to all applicable regulatory requirements and lead benefits-related audits as necessary.

Maintain accurate documentation for compliance and internal reporting purposes.

Supervisory Responsibilities

Manage a group of 3-5 Benefit Administrators and Specialists

Additional Responsibilities

Partner with Finance stakeholders to forecast and track expenses for the employee benefit plans.

Considerable interaction with Human Resources, Payroll, and Finance.

Recommend and implement plan and process (internal / external) improvements.

Educational background / Work experience

Bachelor’s degree in human resources, business administration, or a related degree or equivalent combination of education and work experience

At least 5 years management experience

Minimum 3 years of experience in Human Resources with a focus in benefits

Knowledge of laws and regulations relating to employee benefits and employee pay

Experience with relevant HR systems, applications, and tools; metrics, data, and business intelligence tactics (SAP SuccessFactors and/or ADP WorkforceNow is a plus)

Skills & Competencies

Mathematical Skills

Mathematical Skills – Intermediate

Language skills

English (reading, writing, and verbal)

Computer Literacy

Strong proficiency in basic MS Office applications

Excel – Intermediate, prefer advanced.

Other Skills

Ability to work effectively in high-pressure situations that require sound decision making and may involve confidential or sensitive matters

Ability to build relationships and influence and advise business leaders and HR business partners on complex, sensitive or contentious issues

Problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills

Ability to communicate technical or financial information to a non-technical audience; as well as the ability to facilitate both small and large groups in a variety for forums

Ability to successfully work in a matrix environment

Ability to develop a positive rapport and maintain strong working relations with every level in the organization, including all internal and external customers

Must be analytical and results oriented