CeLeen, an operating firm of Command Holdings, is seeking an Information Technology (IT) Business Analyst (BA) to support USAID’s Office of Transition Initiatives (OTI). USAID/OTI is a fast-paced, dynamic organization that supports U.S. foreign policy objectives by helping local partners advance peace and democracy by providing fast, flexible, short-term assistance targeted at key political transition and stabilization needs. OTI maintains a dedicated IT team, which adheres to the practices and principles of the Scrum framework within the broader Agile methodology. The team’s mission is “to enable effective programming by delivering agile IT systems and services integral to core OTI processes and programs to OTI staff and partners in compliance with USAID policies.”

The Business Analyst will perform business analysis, reverse engineering of systems, and develop Systems Development Life Cycle (SDLC) documentation to support system users. The role focuses on eliciting and documenting requirements, ensuring system quality, and facilitating communication between stakeholders and developers to support OTI’s mission.

Key Responsibilities:

Requirements Gathering & Analysis:

• Lead the process to translate user feedback and suggestions that are developed from general feedback, suggestions or complaints into actionable requirements.
• This includes supporting activities such as facilitate design meetings with stakeholders to ensure that in-house custom-designed applications and systems meet OTI evolving needs.

System Evaluation & Continuous Improvement:

• Independently assess and reverse-engineer current systems and processes to identify improvements.
• Ensure compliance with USAID policies and alignment with OTI’s mission.

Collaboration & Stakeholder Engagement:

• Collaborate with IT teams, OTI staff in Washington and field offices, and USAID CIO representatives to maintain and enhance IT systems.
• Document technical and functional requirements for enterprise cloud-based solutions.

Documentation:

• Develop and manage lifecycle documents, including:

• Use cases
• Functional and software requirement specifications
• Design specifications
• Test scenarios, user manuals, and training materials

Data Expertise:

• Trace data flow and assess data quality throughout business processes.

Expected salary range: $105,000-125,000.

Work Environment:

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
• Ability to sit at a computer terminal for an extended period of time.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 0-10% / Minimal travel.

CeLeen, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.
At CeLeen, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. CeLeen is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

CeLeen will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at [email protected].

CeLeen is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

Celeen’s Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with HR at [email protected].

Requirements

Basic Qualifications

• Bachelor’s degree.
• Must have the ability to obtain and maintain a Secret Clearance. (Eligible to pass Federal security clearance process. Please visit the link for FAQs: https://www.dcsa.mil/mc/pv/mbi/gicp/).
• 5+ years of experience with IT systems or projects.
• 2+ years of experience managing IT projects.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Applicants must be currently authorized to work in the United States on a full-time basis. CeLeen will not sponsor applicants for work visas for this position.

Preferred Qualifications

• Current, active Secret security clearance.
• Demonstrated proficiency in Google Suite applications.
• Specialized experience managing full project releases, including coordination with:
• Product owners
• Developers
• Infrastructure, testing, and security team
• Familiarity with NIST, FedRAMP, or FISMA requirements.
• Strong analytical, conceptual, and problem-solving skills.
• Knowledge of software evaluation principles and practices.
• USAID or federal government experience.

Benefits

CeLeen offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

Eligibility requirements apply.

About the company

Command Holdings is a tribally-owned holding company which comprises of multiple operating firms that provide management consulting services to U.S. government agencies.

At Command Holdings, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. Command Holdings is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.