Ververica is seeking a technical content writer with experience creating and editing technical content for software developers, architects, and operations teams. This role focuses on delivering clear, user-focused product documentation for Ververica products, including feature guides, UX writing, and training materials related to Apache Flink architecture, design, deployment, and troubleshooting.

You will oversee strategy, content creation, and maintenance of product documentation and enablement resources while collaborating with engineering, product, and customer-facing teams to ensure accuracy, clarity, and an optimal user experience. You may also contribute to Ververica Academy to help customers maximize the value of our products and services.

Responsibilities

Leadership and Mentorship

• Lead assigned projects and programs on the product documentation roadmap. 
• Design and execute a comprehensive strategy for Ververica’s product documentation and enablement resources.
• Mentor team members and contributors on best practices for writing and technical documentation.
• May take on some people-management responsibilities.

Content Development

• Write, curate, edit, and maintain high-quality, user-centric technical documentation, ranging from foundational concepts to step-by-step tutorials and how-to guides, to educational content and advanced use cases.
• Adapt content to different formats and audiences, such as developers, system administrators, or business stakeholders.
• Gather technical insights from SMEs and translate them into user-friendly materials.
• Regularly audit and gather input and feedback to improve existing documentation for technical accuracy, clarity, and user engagement.
• Manage the process for content review, approval, and distribution, ensuring that documentation is properly integrated into the product lifecycle.

Technical Expertise

• Achieve product mastery, deeply understanding the product’s features, architecture, and use cases to create accurate, high-value content.
• Stay informed about industry trends, competitor documentation, and emerging tools to ensure content remains competitive and relevant.

Collaboration and Enablement

• Act as a bridge between the engineering, product, and customer-facing teams to ensure documentation aligns with product goals and developer needs.
• Partner with the Training & Enablement team to create educational resources that complement documentation efforts.

Engagement

• Gather feedback from the developer community and incorporate it into documentation improvements.
• Represent Ververica in forums, webinars, and events to promote our documentation and educational initiatives.
• May develop and deliver presentations on our products and services.

Requirements

Basic Qualifications

• Bachelor’s or master’s degree in technical writing, technical communication, or a related field
• 5+ years working in a software development environment.
• 5+ years developing technical product documentation.
• Proven experience in technical writing, developer education, or a similar role in a software-focused organization.
• Excellent technical writing and editing skills with the ability to simplify complex concepts.
• Strong understanding of stream processing concepts and technologies, particularly Apache Flink®.

Preferred Qualifications

• Experience developing applications with Apache Flink and related technologies.
• Development experience using  Java, C#, C++, Go, Python programming languages.
• Experience with structured authoring and C/CMS systems is preferred
• Demonstrated experience with structured writing, and code-based authoring tools like Docusaurus, Github, and Markdown

Benefits

At Ververica, you’ll be part of a dynamic and innovative team at the forefront of real-time data processing technology. We offer a creative and collaborative work environment where your ideas and contributions will shape the future of our brand and its presence in the industry. If you’re passionate about streaming data, customer success and want to make a significant impact at a leading tech company, we’d love to hear from you.

About the company

Ververica is a pioneering leader in stream processing technology and the original creator of Apache Flink. Our advanced streaming platform empowers businesses to leverage real-time data, enabling timely and informed decision-making to gain competitive advantages.

We are a globally operating company, originally founded in Berlin, Germany, with a strong commitment to open source and a deep understanding of commercial needs. Operating under an open-core business model and backed by one of the largest tech companies, we are seeking talented individuals to join our team and shape the future of data stream processing.