About NeuraFlash:

We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

What sets NeuraFlash apart?

Join NeuraFlash, where growth is not just a goal, but a way of life! Since our inception in 2016, we’ve been on a rocket ship, soaring to an average of 35%+ growth year over year. This rapid expansion has unlocked a world of exciting career opportunities for our team.

Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you won’t just keep pace with the industry; you’ll set it!

But growth isn’t just about the company; it’s about you. At NeuraFlash, we believe in endless learning. Our technical boot camps are your gateway to mastering new skills and technologies. Whether you’re diving into GenAI or conquering Service Cloud Voice, we’ve got your back.

Our success is rooted in the satisfaction of our customers, and our exceptional CSAT score reflects that. Join our team, and you’ll play a pivotal role in leading these impactful initiatives, contributing to meaningful change.

We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through annual meet-ups in North America and India, as well as quarterly events online or in various regions, you’ll build strong, cross-border relationships with teammates around the world.

Ready to become part of the NeuraFlash team? Let’s redefine growth and innovation together!

We are seeking a Talent Acquisition Specialist to join our NeuraFlash Family! This position will report to and work closely with our Manager of Talent Acquisition. We  believe that every customer and solution is unique and therefore have IP, tools, best practices and most importantly, the PEOPLE, to help any business achieve its Salesforce goals. The Talent Acquisition Specialist will help us attain the best people in the Salesforce ecosystem. Looking to double in size this year, the ideal candidate will have an extensive Salesforce network, excellent communication skills, and the drive and desire to succeed. 

Responsibilities:

• Partner with hiring managers across the organization to further understand hiring needs
• Participate in the full life-cycle of recruiting, including:, pre-screening candidates, preparing candidates for interviews, reviewing resumes and assessing candidates’ applications
• Work closely with our recruiting and operations teams to develop a pipeline of candidates in niche areas as determined by market needs and business strategies
• Utilize both standard and creative sourcing strategies to identify top talent and find qualified candidates in your market
• Implement ideas and strategies to contribute to the future growth of the company
• Maintain Job Posts and assist in the creation of standardizing Job Descriptions
• Create and send out candidate offer letters
• Coordinate with practice leads and the recruiting team to ensure regular follow-up with candidates and own the candidate experience to ensure it’s always positive
• Maintain a high level of professionalism and confidentiality at all times

Requirements:

• BA/BS preferred.
• 1+ year of Salesforce recruiting experience required
• Prior experience with Greenhouse ATS and LinkedIn Recruiting a plus
• Proficient with Google Suite (word, sheets, calendar)
• Excellent communicators, must be comfortable & confident on the phone
• Competitive and goal oriented with an appropriate attention to detail
• Demonstrate a strong work ethic
• Passion for establishing and maintaining relationships with recruited consultants
• Works well both independently & as a team

What’s it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you’re one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!