Site Reliability Engineer

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Company Overview

Provision IAM is a leading software and services company specializing in Identity and Access Management (IAM) solutions for financial institutions and other regulated industries. Beyond IAM, our digital solutions agency supports a diverse range of clients in financial services, higher education, and other regulated sectors. With over 28 years of experience, we deliver cutting-edge SaaS solutions with a focus on optimizing digital operations and managing identity access. Our team combines technical expertise with creative problem-solving to deliver unmatched service and support to our clients. Join us and be part of a company committed to innovation, integrity, and client success.

Position Overview

We are looking for a Senior Site Reliability Engineer to join our DevOps team. This role is a blend of traditional DevOps practices with modern Site Reliability Engineering (SRE) principles, emphasizing automation, reliability, and security. You’ll work with leading-edge technology to maintain and enhance our cloud infrastructure, supporting our goal of high performance and reliability for our clients.

  • Position Type: Full-time

  • Salary Range: $95,000 – $125,000, commensurate with experience

  • Benefits:
    • Health Insurance

    • Retirement Plan

    • Paid Time Off (Vacation and other PTO)

Key Responsibilities
  • Serve as the first responder for system and infrastructure issues

  • Collaborate daily with development teams to support various software development lifecycles

  • Communicate directly with clients to provide support and guidance

  • Assist with security testing and compliance

  • Participate in pair programming, knowledge sharing, and mentorship

  • Provide SRE support for internal systems and client contracts

Core Requirements

     Technical Skills
  • Operating Systems: Proficiency with Linux command line, shell environments (bash, zsh, fish), system administration (permissions, RBAC, systems)

  • Containerization: At least 1 year of experience with Kubernetes or equivalent container orchestration systems

  • CI/CD: Experience with modern CI/CD platforms (GitLab, GitHub Actions, Argo, or similar)

  • Version Control: Advanced Git operations (merging, conflict resolution, cherry-picking)

  • Cloud Platforms: Working knowledge of GCP, AWS, or Azure

  • Networking: DNS configuration, CIDR notation, firewall management, network diagnostics (curl, nmap)

    Soft Skills

  • Strong work ethic for remote collaboration

  • Clear written and verbal communication skills

  • Problem-solving mindset with openness to emerging technologies

  • Ability to mentor and collaborate effectively with team members

    Preferred Experience

    • Kubernetes administration (manifest creation, operations)
    • Argo CD, GitLab CI/CD, and runners
    • Programming experience (Python, JavaScript/TypeScript, Java)
    • Windows system administration and database operations

    Our Technology Stack

    • Infrastructure & Automation: Kubernetes, GitLab, Argo CD, Terraform/OpenTofu, Ansible, primarily on GCP
    • Development & Operations: Git, Python, Bash, PowerShell
    • Security: SAST, DAST, and penetration testing tools

      Legal Requirements

      Work Authorization: Must be authorized to work in the United States; Provision IAM does not sponsor work visas.
      Language Proficiency: Must be highly proficient in written and spoken English.
      Employment Eligibility Verification: All persons hired will be required to verify identity and eligibility to work in the United States and complete the necessary employment eligibility verification form upon hire.

      Provision IAM is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including those from underrepresented groups.

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