About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just something we provide our customers. It’s something that inspires our company. People don’t come here to join a culture that’s built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We’re headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we’re changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

As a senior member of the team, you will be involved in every facet of our PingOne, multi-tenant, platform infrastructure.  Your responsibilities will include building, observing and maintaining reliable infrastructure on one of the largest identity platforms in the world.  Employ your skills to reduce tech debt, increase automation, improve observability and raise-the-bar on our security, resiliency and scaling.  You will also be expected and encouraged to lead projects, maintain standards and be a role model to less experienced team members.  Being a global team and a leader within it, not every meeting can be within contracted hours, we, therefore, may require some flexibility in availability but always try to maintain the optimal work/life balance.

The EMEA team is one of 4 major teams globally.  You will report to the EMEA SRE Manager based in the UK.  You have the option to work from home, office or a hybrid of the two.  Our offices are in London and Bristol.

You Will:

• Operate in an Agile environment updating tickets and workflow management tools as required
• Work collaboratively and independently to design and deliver solutions
• Review and provide feedback for those delivered by other engineers
• Shape how our mission-critical solutions are developed and deployed
• Communicate effectively to positively influence thought and decision leaders in order to qualify and quantify the improvements you wish to prioritise
• Analyse complex system behaviour, performance and application issues
• Engage in scheduled on call, to monitor and maintain the platform. 6hrs a day, for 1 in ~8 weeks (includes a weekend).

Required skills and experience:

• Proven record of operating a business-critical production environment
• A track record in technical troubleshooting and performance tuning
• Experience in scalable, secure, distributed systems architecture
• Multiple years of cloud provider experience – (AWS preferred)
• Multiple years of infrastructure management/administration/security
• Infrastructure-as-code (Terraform/Cloud Formation)
• Kubernetes (Kubectl)
• Languages Python or Java
• Configuration Management (Salt)
• Monitoring (NewRelic (NRQL) / Splunk (SPL))
• Git in a team environment (MR creation and review)

Bonus skills and experience:

• Apache Software Foundation products (i.e. Cassandra, Kafka, Tomcat)
• HAProxy

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits: 

• Generous PTO & Holiday Schedule 
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement 
• Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.